Privacy Policy
Last updated: July 05, 2026
1. Who We Are
This Privacy Policy describes how PIPE & DRAPE USA INC, doing business as Drapeworks ("we," "us," or "our"), collects, uses, and protects information submitted through our website and event quote request forms, including our booking pages at booking.drapeworks.com.
2. Information We Collect
=> * Contact Information: We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, or request information.
=> Communications Data: If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to SMS and email communications.
=> Usage and Device Information: We use cookies, pixels, and analytics tools to collect information about how you use our website, including IP addresses and interaction data.
=> Appointment and Service Data: If you schedule consultations or use our services, we collect details associated with those interactions.
3. How We Use Your Information
We use your information to:
=> Provide requested services and customer support.
=> Send appointment confirmations and reminders via SMS and email.
=> Send SMS and email communications that you have explicitly consented to receive.
=> Maintain strict compliance records related to A2P 10DLC consent and opt-outs
=> Message frequency varies based on your interaction with our services, typically averaging 2 to 3 messages per month, and message and data rates may apply.
4. How We Share Your Information
We do not sell your personal information. Strictly for A2P 10DLC compliance, we adhere to the following non-sharing standards:
=> Non-Sharing Clause: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
=> Excluded Data: All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
=> Service Providers: Information sharing to subcontractors in support services, such as customer service or dispatch tools, is permitted. These providers may only use information to perform services on our behalf.
=> Legal and Safety: We may disclose information if required by law or to protect the safety and security of our users and business.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information, including SSL encryption for form submissions. While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure.
7. Children’s Privacy
By opting into our SMS services, you represent that you are at least 18 years of age. Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
8. Your Choices
=> * SMS Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages unless you opt back in.
=> Help Instructions: For additional support, you may reply HELP to any text message or contact us directly.
=> Email Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in the email.
9. Updates to This Policy
We may update this Privacy Policy to reflect changes in carrier requirements or business practices. The updated version will be posted with a new Last Updated date.
10. Contact Us
If you have questions about this Privacy Policy or our messaging program, please contact:
PIPE & DRAPE USA INC, doing business as Drapeworks
Phone: 954 320-0959
Email: [email protected]
Address: 3811 SW 47th Ave, Suite 601, Davie, FL 33314.
11. Related Policies
Your use of our messaging program and website is also governed by our Terms of Service. Please review it alongside this Privacy Policy.
PIPE & DRAPE USA INC, doing business as Drapeworks
3811 SW 47th Ave, Suite 601, Davie, FL 33314
Phone: 954 320-0959 | Email: [email protected]